• No refunds or exchanges are allowed once payment is made, unless if the item purchased is out of stock. All refunds are only via IN-STORE CREDIT REFUND to be used for next purchases. 
  • Although it is stated that preorder/ backorder items will take 7-14 working days, but no refunds can be made if the waiting time is longer than the stated period. This is due to the fact that we cannot fully control or guarantee the expected delivery date to be followed by our supplier factories that has led to unforeseeable delays. 
  • We do not accept any forms of returns or refunds requested by customers upon receiving the products. 
  • We only accept returns and exchanges that are caused by obvious manufacturing defects.
  • Items must be returned within 7 days from the date of shipment and must not be worn and washed.
  • Item should only be returned via courier and tracking number must be provided. 
  • We will do a one for one exchange on the same item. If the item is out of stock, we will do a refund. 
  • Activewear are strictly non exchangeable nor refundable due to hygienic reasons.
  • We reserve the right to refuse any returns or exchanges deemed inappropriate.
  • Once the order is placed and confirmed, we don't allow exchanges of size or returns due to buyer's negligence in buying the wrong size that does not fit them since all measurements are provided clearly in the product description.
  • We do not allow exchanges or returns due to buyer's negligence in buying the wrong item that does not fit them.
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